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SERVICE INFORMATION

At Holland Mechanics, we’re dedicated to more than just products. We build lasting partnerships to enhance production. Our goal is to fully support our customers, ensuring they maximize our machines for superior bike building.

To better serve you, we offer service level agreements (SLAs) with added benefits, like extended warranties, service discounts, and help center support. These agreements enhance our ability to meet your needs and deliver top-notch service. Boost profitability with our adaptable solution tailored to your needs and usage patterns.

Monthly

Yearly

Discount 3%

Basic

discounted fee’s

3% DISCOUNT

On a Yearly basis

Small Discount parts & service kits

No administration cost

Access Knowledge base

4h Free remote service included

Huge Discount software updates

Discount travel hours

Priority remote service

Advanced

greatly discounted fee’s

3% DISCOUNT

On a Yearly basis

Great Discount parts & service kits

No administration cost

Access Knowledge base

8h Free remote service included

Free software updates

Discount travel hours

Discount speed service

Priority with planning

Priority remote service

Premium

Premium discounted fee’s

3% DISCOUNT

On a Yearly basis

Huge Discount parts & service kits

No administration cost

Access Knowledge base

15h Free remote service included

Free software updates

Discount travel hours

Discount speed service

Priority with planning

Priority remote service

Free wheel consultancy

Basic

discounted fee’s

On a Monthly basis

Small Discount parts & service kits

No administration cost

Access Knowledge base

4h Free remote service included

Huge Discount software updates

Discount travel hours

Priority remote service

Advanced

greatly discounted fee’s

On a Monthly basis

Great Discount parts & service kits

No administration cost

Access Knowledge base

8h Free remote service included

Free software updates

Discount travel hours

Discount speed service

Priority with planning

Priority remote service

Premium

Premium discounted fee’s

On a Monthly basis

Huge Discount parts & service kits

No administration cost

Access Knowledge base

16h Free remote service included

Free software updates

Discount travel hours

Discount speed service

Priority with planning

Priority remote service

Free wheel consultancy

Maximizing Efficiency with a Service Level Agreement from Holland Mechanics. In today’s fast-paced industrial landscape, downtime is not an option. That’s why partnering with Holland Mechanics Machines and implementing a Service Level Agreement (SLA) is a strategic move towards seamless operations and optimal productivity.

Contact us today to learn more about how an SLA with Holland Mechanics Machines can revolutionize your maintenance strategy and drive your business towards greater heights of efficiency and success.

Interested in a service contract, contact us

About Our Service

Exceptional service

At Holland Mechanics, we are committed to delivering exceptional service and helping our customers build better bikes. Our team of expert service engineers is dedicated to maintaining high service standards and staying up-to-date with the latest industry knowledge.

We invest a considerable amount of time and resources into training our service engineers, who receive extensive instruction at the Holland mechanics headquarters in the Netherlands. We also ensure that they receive ongoing training to keep their skills and knowledge current with each machine update.

BUTTON

Ready for your needs

Thanks to our skilled team of service engineers, we are able to provide our customers with a comprehensive range of services, including remote support, speedy on-site repairs, training, and consultancy. Whatever your needs may be, we are here to help you get the most out of your equipment.

With our unwavering commitment to service excellence and continuous improvement, you can trust Holland Mechanics to be your go-to partner for all your bike-building needs.

Always fast on Location

At Holland Mechanics, we have service locations all around the world. This means we can quickly and efficiently serve our customers no matter where they are located.

Remote service

Holland Mechanics has invested significant resources into developing a robust remote service infrastructure. Our global team comprises highly trained technicians strategically positioned around the world. This extensive network enables us to provide assistance in multiple languages and across all time zones, ensuring comprehensive support tailored to our clients’ diverse needs.

At Holland Mechanics, our commitment goes beyond merely preparing the machine for operation. We prioritize the end product, with a particular emphasis on optimizing wheel production. We understand that achieving an optimal wheel is paramount, and we dedicate ourselves to ensuring the highest quality output from our machines.

Machine Problems?

Do you need assistance with a malfunctioning machine? Don't worry, we've got you covered! Simply submit a ticket detailing the issue you're facing and our team will quickly make an appointment to help you resolve the problem. We understand that machine downtime can cause significant disruptions to your operations, so we'll work tirelessly to ensure that your issue is resolved as fast as possible. Count on us to provide reliable, efficient and effective support whenever you need it. Submit your ticket now and let us help you get back on track!

Remote service

As part of the service we deliver, we use Teamviewer to offer remote assistance via the internet for the machines we sell that are PC/Touchscreen based. With this software we can remotely execute software upgrades, fix problems and monitor your system if needed.

At all times the customer needs to accept the service conditions of the program when downloaded before we can offer help.

To initiate a HM Remote Service session, please supply the Session ID and password to our Service Engineers.

SERVICE INFORMATION

At Holland Mechanics, we’re dedicated to more than just products. We build lasting partnerships to enhance production. Our goal is to fully support our customers, ensuring they maximize our machines for superior bike building.

To better serve you, we offer service level agreements (SLAs) with added benefits, like extended warranties, service discounts, and help center support. These agreements enhance our ability to meet your needs and deliver top-notch service. Boost profitability with our adaptable solution tailored to your needs and usage patterns.

Service Packages

Basic

greatly discounted fee’s

3% DISCOUNT

On a Yearly basis

Small Discount parts & service kits

No administration cost

Access Knowledge base

4h Free remote service included

Huge Discount software updates

Discount travel hours

Priority remote service

ADVANCED

discounted fee’s

3% DISCOUNT

On a Yearly basis

Great Discount parts & service kits

No administration cost

Access Knowledge base

8h Free remote service included

Free software updates

Discount travel hours

Discount speed service

Priority with planning

Priority remote service

PREMIUM

premium discounted fee’s

3% DISCOUNT

On a Yearly basis

Huge Discount parts & service kits

No administration cost

Access Knowledge base

15h Free remote service included

Free software updates

Discount travel hours

Discount speed service

Priority with planning

Priority remote service

Free wheel consultancy

Maximizing Efficiency with a Service Level Agreement from Holland MechanicsIn today’s fast-paced industrial landscape, downtime is not an option. That’s why partnering with Holland Mechanics Machines and implementing a Service Level Agreement (SLA) is a strategic move towards seamless operations and optimal productivity.

Contact us today to learn more about how an SLA with Holland Mechanics Machines can revolutionize your maintenance strategy and drive your business towards greater heights of efficiency and success.

Interested in a service contract, contact us

About Our Service

Exceptional service

At Holland Mechanics, we are committed to delivering exceptional service and helping our customers build better bikes. Our team of expert service engineers is dedicated to maintaining high service standards and staying up-to-date with the latest industry knowledge.

We invest a considerable amount of time and resources into training our service engineers, who receive extensive instruction at the Holland mechanics headquarters in the Netherlands. We also ensure that they receive ongoing training to keep their skills and knowledge current with each machine update.

BUTTON

Ready for your needs

Thanks to our skilled team of service engineers, we are able to provide our customers with a comprehensive range of services, including remote support, speedy on-site repairs, training, and consultancy. Whatever your needs may be, we are here to help you get the most out of your equipment.

With our unwavering commitment to service excellence and continuous improvement, you can trust Holland Mechanics to be your go-to partner for all your bike-building needs.

Always fast on Loaction

At Holland Mechanics, we have service locations all around the world. This means we can quickly and efficiently serve our customers no matter where they are located.

Remote service

Holland Mechanics has invested significant resources into developing a robust remote service infrastructure. Our global team comprises highly trained technicians strategically positioned around the world. This extensive network enables us to provide assistance in multiple languages and across all time zones, ensuring comprehensive support tailored to our clients’ diverse needs.

Machine Problems?

Do you need assistance with a malfunctioning machine? Don't worry, we've got you covered! Simply submit a ticket detailing the issue you're facing and our team will quickly make an appointment to help you resolve the problem. We understand that machine downtime can cause significant disruptions to your operations, so we'll work tirelessly to ensure that your issue is resolved as fast as possible. Count on us to provide reliable, efficient and effective support whenever you need it. Submit your ticket now and let us help you get back on track!

Remote service

As part of the service we deliver, we use Teamviewer to offer remote assistance via the internet for the machines we sell that are PC/Touchscreen based. With this software we can remotely execute software upgrades, fix problems and monitor your system if needed.

At all times the customer needs to accept the service conditions of the program when downloaded before we can offer help.

To initiate a HM Remote Service session, please supply the Session ID and password to our Service Engineers.

Holland Mechanics
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